Bucktown Auto Body

Julia Levit 6 months ago

I don't usually write reviews, but my recent experience (March, 2025) at Bucktown Auto Body warrants a review. I have never used them as a body shop and have been to several others in my time as a car owner. I can confidently say that this was the best experience I have had ever. First, it's very clean and welcoming when you go into the office area. They have spaces for you to sit and wait as well as bottles of water to offer you. The women who work in the office area are incredibly nice and communicative; for example, they texted me almost daily with updates on my car. When Enterprise took a long time to pick me up, they reached out to Enterprise on my behalf to urge them to move along. I picked my car up today as it was done earlier than they estimated! Picking up my car was efficient as was the process for dropping it off. They are very flexible. The work was professionally done: the color match on my bumper matches exactly. Additionally, they washed it and detailed the inside, getting all of the salt and debris off of my car mats (something I was intending to do but no longer have to!). Such a nice touch! I will highly recommend Bucktown Auto Body to friends and f

Justyna Kaczmarzyk 6 months ago

The body work done on my car (Toyota) was fantastic! It was super easy to use my insurance here (State Farm), and the front desk staff is very nice. They even finished work on my car faster than expected. I'll definitely be returning if I ever need body work again and highly recommend them to anyone.

Laura Hilton 6 months ago

amazing customer service, pleasant, responsive, friendly, and got a quote within just a few minutes for a repair I needed. They communicated promptly via text and had my vehicle ready within 2 days when I was quote 5-8 business days. When I went to pick it up, they had it cleaned, inside and out. I would come back here anytime and highly recommend!

Visitor 7 months ago

Fantastic service. Reasons why I will 100% use Bucktown Auto Body again: - very communicative and easy to work with - super transparent and fair pricing, although I didn’t have to worry about that since they dealt with insurance directly - FAST!! Estimated 5 days to repair a damaged front end, ended up only needing two and that included painting (and my car is a unique color) - did I mention easy to work with? Didn’t try to upsell, was helpful in dealing with insurance and rental car even though that’s not something they had to do, and they were very flexible when I needed to move the service back a few days. Really felt like they go above and beyond for every customer. Edit: AND they washed and cleaned my car!!!! It was so nice getting back into a spotlessly clean interior and exterior!!!

Ryan Nguyen 8 months ago

I brought my M6 to Bucktown Auto Body and had a great experience! From start to finish, the process was seamless and professional. A huge thank you to Jailene, who was absolutely wonderful to work with. She was incredibly helpful, communicative, and made sure I was kept in the loop the entire time. It’s rare to find such high-quality customer service, and she truly went above and beyond to make sure everything was handled correctly. The quality of the work on my vehicle was top-notch—it looks brand new again. The associates hand washed my car before and after the work. If you’re looking for a shop that is honest, efficient, and has a stellar team, I highly recommend Bucktown Auto Body. Additionally, I was guaranteed a full warranty on the job done! I am super happy with the results.